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  • Mar 02, 2009
  • Credit Cards
  • Memphis, Tennessee
  • Research Tool
  • 1
  • 1
  • 43

This is an inferior research tool run by a company without ethical principals. Not only are they quick to bill, they will not refund in full when challenged. If you subscribe, watch your credit card statements because they will automatically bill without notifying you. Automatic renewals, they claim, are preceded by ONE email notification, which I did not receive. I had subscribed for one year... Read more

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  • Mar 10, 2008
  • Newspapers & Magazines
  • San Francisco, California
  • Service Cancellation
  • 1
  • 1
  • 34

Highbeam does not abide by its free 7-day trial period! If you use the service and cancel, make sure you get a cancellation confirmation. If not call them every day until you have an email confirmation. Watch your credit card statement. Highbeam quick to bill. They bill immediately on the 7th day. Refuses to refund without their cancellation email. When I noticed their charge on my statement, I... Read more

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